TÜRKÇE
ENGLISH
Information
| Unit | YUMURTALIK VOCATIONAL SCHOOL |
| Code | ATO201 |
| Name | Tour Operator and Travel Agencies |
| Term | 2019-2020 Academic Year |
| Semester | 3. Semester |
| Duration (T+A) | 1-1 (T-A) (17 Week) |
| ECTS | 2 ECTS |
| National Credit | 1.5 National Credit |
| Teaching Language | Türkçe |
| Level | Ön Lisans Dersi |
| Type | Normal |
| Label | C Compulsory |
| Mode of study | Yüz Yüze Öğretim |
| Catalog Information Coordinator | Öğr. Gör. CANANİ YALÇIN |
| Course Instructor |
Öğr. Gör. CANANİ YALÇIN
(Güz)
(A Group)
(Ins. in Charge)
|
Course Goal / Objective
Aim of this course is to introduce students to the travel industry businesses, travel agencies, organization, structure, functions, tour operators, the main tasks of tour planning, preparation, marketing, and management process.
Course Content
In this course, tour operator and travel agency firms operating in the travel industry operations and functions of the organization introduction of the tour types and elements involved in tours, tour planning, tour preparation, marketing and travel industry firms in addition to the realization of the important tasks Ticketing issues provided. Describes in detail the activities of enterprises in the travel industry.
Course Precondition
Resources
Notes
Course Learning Outcomes
| Order | Course Learning Outcomes |
|---|---|
| LO01 | The establishment purpose of travel companies and positive gain of the companies to the tourism sector |
| LO02 | Classification of the travel companies according to the services they give and the internal differences. |
| LO03 | Understanding the components and the relations of the tourism sector. |
| LO04 | Defining and understanding the stages of the tourism product while introducing to the consumer |
| LO05 | Understanding the tourism marketing network |
| LO06 | Understanding the tourism marketing components |
| LO07 | Preparation of and knowledge about package tour |
| LO08 | Planning the touristic product and analyzing the supply and demand. Ability to dominate the sector. |
Relation with Program Learning Outcome
| Order | Type | Program Learning Outcomes | Level |
|---|---|---|---|
| PLO01 | - | Students can have the basic knowledge about the tourism and hotel management, which related to legislation, professional standards and applications, internal and external environmental factors, servicing processes. | 3 |
| PLO02 | - | Students can apply the basic knowledge about the tourism and hotel management, which related to legislation, professional standards and applications, internal and external environmental factors, servicing processes | 3 |
| PLO03 | - | In order to focused on customer satisfaction, Students, Students, who is the knowledge and skills in the field of Tourism and Hotel Management, can take decisions according to the internal and external dynamics surrounding analyze, interpret and evaluate, produce solutions to identify problems in service processes, make performance evaluation and can use business and professional life. | 4 |
| PLO04 | - | Students, who is the knowledge and skills in the field of Tourism and Hotel Management, can know to the physical environment, tools and technologies in the service processes and make the necessary care to protect. | 3 |
| PLO05 | - | When Students, who is the knowledge and skills in the field of Tourism and Hotel Management, perform the duties and responsibilities according to the requirements of a dynamic work environment, it can perform not only individual but also team members. | 4 |
| PLO06 | - | Following the technical and professional innovations for Tourism and Hotel Management, students can find solutions to encounter ordinary and extraordinary problem and also be used when carrying out their duties and responsibilities. | 3 |
| PLO07 | - | Students, who is the knowledge and skills in the field of Tourism and Hotel Management, can use it to improve their professional knowledge and skills of members of the organization and objectively evaluate the performance of members of professional organizations. | 3 |
| PLO08 | - | Students can develop existing skills and knowledge by Innovations related to the profession to follow as awareness of lifelong learning. | 3 |
| PLO09 | - | Students can manage existing resources and make performance evaluation by professional self-confidence, knowledge and skills. | 4 |
| PLO10 | - | Competence in synthesis of learned tourism knowledge by research and representing it to the others. | 4 |
| PLO11 | - | Competence in using information and communication technologies at least as European Computer Using Licence Basic Level. | 3 |
| PLO12 | - | Competence in using at least a foreign language in European Language Portfolio Level A2 (at least to survey the knowledge in the field and communicate with others) | 2 |
| PLO13 | - | Have relevant information and consciousness on legal issues related to working life and the industry, safety regulations of industry, social security issues, quality control and management and protection of natural environment. | 4 |
| PLO14 | - | Committed to ethical values, social justice, cultural values and social responsibility issues and comprehend the desires and needs of the employees and the society, understand the socio-economic characteristics of micro-environment. | 4 |
| PLO15 | - | Tourism and Hotel Management, which is the main activity of the service production process has required to individual quality and dynamism. | 4 |
Week Plan
| Week | Topic | Preparation | Methods |
|---|---|---|---|
| 1 | The Historical Development of Travel and Travel Agencies (World and Turkey) | Lecture, Question and Answer, Observation | |
| 2 | Travel Operations Organizational Structure and Legal Regulation, the Enterprise Operations | Lecture, Question and Answer, Observation | |
| 3 | Travel Industry Operators Travel Agencies and Functions | Lecture, Question and Answer, Observation | |
| 4 | Travel Industry Operators Tour Operators and Functions | Lecture, Question and Answer, Observation | |
| 5 | Package Tour, Tour rounds Mission Field Types and Elements | Lecture, Question and Answer, Observation | |
| 6 | Package Tour, Tour rounds Mission Field Types and Elements | Lecture, Question and Answer, Observation | |
| 7 | Tour Planning (Preparation), Destination Selection, Procurement Procedures, | Lecture, Question and Answer, Observation | |
| 8 | Mid-Term Exam | ||
| 9 | Implementation of the tour, Location Services | Lecture, Question and Answer, Observation | |
| 10 | Implementation of the tour, Location Services | Lecture, Question and Answer, Observation | |
| 11 | Basic Services, Ticketing Tour Operator Companies (Airline Ticketing) | Lecture, Question and Answer, Observation | |
| 12 | Basic Services, Ticketing Tour Operator Companies (Airline Ticketing) | Lecture, Question and Answer, Observation | |
| 13 | Assignment Practice and Presentation | Lecture, Question and Answer, Observation | |
| 14 | Assignment Practice and Presentation | Lecture, Question and Answer, Observation | |
| 15 | Assignment Practice and Presentation | Lecture, Question and Answer, Observation | |
| 16 | Term Exams | ||
| 17 | Term Exams |
Assessment (Exam) Methods and Criteria
| Assessment Type | Midterm / Year Impact | End of Term / End of Year Impact |
|---|---|---|
| 1. Midterm Exam | 100 | 40 |
| General Assessment | ||
| Midterm / Year Total | 100 | 40 |
| 1. Final Exam | - | 60 |
| Grand Total | - | 100 |
Student Workload - ECTS
| Works | Number | Time (Hour) | Workload (Hour) |
|---|---|---|---|
| Course Related Works | |||
| Class Time (Exam weeks are excluded) | 14 | 2 | 28 |
| Out of Class Study (Preliminary Work, Practice) | 14 | 1 | 14 |
| Assesment Related Works | |||
| Homeworks, Projects, Others | 1 | 2 | 2 |
| Mid-term Exams (Written, Oral, etc.) | 1 | 4 | 4 |
| Final Exam | 1 | 8 | 8 |
| Total Workload (Hour) | 56 | ||
| Total Workload / 25 (h) | 2,24 | ||
| ECTS | 2 ECTS | ||