TÜRKÇE
ENGLISH
Information
| Unit | FACULTY OF DENTISTRY |
| DENTISTRY PR. | |
| Code | DEN061 |
| Name | Dental Practice Management |
| Term | 2019-2020 Academic Year |
| Semester | 1. Semester |
| Duration (T+A) | 2-0 (T-A) (17 Week) |
| ECTS | 4 ECTS |
| National Credit | 2 National Credit |
| Teaching Language | Türkçe |
| Level | Belirsiz |
| Type | Normal |
| Label | E Elective |
| Mode of study | Yüz Yüze Öğretim |
| Catalog Information Coordinator | Prof. Dr. FUNDA GÜLAY KADIOĞLU |
| Course Instructor |
Prof. Dr. FUNDA GÜLAY KADIOĞLU
(Güz)
(A Group)
(Ins. in Charge)
|
Course Goal / Objective
The purposes of the course are to give dental students comprehensive knowledge on dental clinic workflow and to improve their difficult critical clinic management skills and communication abilities in patient-dentist relationship.
Course Content
The characteristic of a dental clinic, patient acceptance protocol of dental clinic, arrangement of patient appointments and patients records, emergency and priority situations in dental clinics, patient safety, healthcare professional safety, informed consent protocol , providing dental equipment and materials in clinic, success in patient-dentist relationship, the financial management of dental clinic. being an employer in a dental clinic, difficult patient management.
Course Precondition
Resources
Notes
Course Learning Outcomes
| Order | Course Learning Outcomes |
|---|---|
| LO01 | Learn and apply a dentist's clinical professional duties |
| LO02 | Learn and apply to take both individual and team responsibility. |
| LO03 | Recognize the difficult and critical patient relations and learn to manage these process in a dental clinic. |
| LO04 | Supply and ensure the continuity and provide the care of the dental materials and tools in dental clinics |
| LO05 | Ensure and maintain the patient's and healthcare professionals' safety in dental clinics |
| LO06 | Gaining patient's loyalty, apply the good management principles of a dental clinic in terms of economic and administrative rationality. |
| LO07 | Give importance of patient's records and maintain their confidentiality |
| LO08 | Learn and apply individual informed consent |
Relation with Program Learning Outcome
| Order | Type | Program Learning Outcomes | Level |
|---|---|---|---|
| PLO01 | - | Understand the concepts and relationships between concepts in the field of dentistry and have advanced contemporary theoretical and practical knowledge in the field of health care. | 2 |
| PLO02 | - | Have the ability to evaluate the nature, resource, limits, accuracy, reliability, and validity of knowledge. | 2 |
| PLO03 | - | Be aware of the importance of ethical principles and ethical rules. | 4 |
| PLO04 | - | Have the knowledge of discovering, evaluating and applying scientific information in dental field. | 5 |
| PLO05 | - | Be able to use advanced theoretical and practical knowledge regarding dentistry on advanced level | 5 |
| PLO06 | - | Be able to use the computer programs, related technology and educational tools in dentistry | 5 |
| PLO07 | - | Be proficient in utilizing information and communication technologies on computer software at least at the level required by the European Computer Driving License in the field of dentistry. | 1 |
| PLO08 | - | Be able to take responsibility, either individually or as a team member, in solving complicated and unpredictable problems related to dental applications | 5 |
| PLO09 | - | Be able to critically assess acquired advanced knowledge and skills related to dentistry | 5 |
| PLO10 | - | Competent in specifying learning-needs and resources and guid the learning process by using resources effectively | 5 |
| PLO11 | - | Capable of developing and internalizing a positive attitude towards lifelong learning | 3 |
| PLO12 | - | Be qualified in instructing people or institutions on matters related to dentistry, transferring ideas and solving problems in a written or oral form, receiving thoughts, requirements and expectations of related people and institutions | 5 |
| PLO13 | - | Share professional information with both experts and people who are unfamiliar to this field | 5 |
| PLO14 | - | Capable of following professional information and interacting with international colleagues using at least one foreign language at European Language Portfolio B1 level | 5 |
| PLO15 | - | Able to observe and evaluate contemporary developments in dentistry | 1 |
| PLO16 | - | Capable of using verbal and written Turkish language correctly and expressing herself/himself | 1 |
| PLO17 | - | Improve continuously in his/her own profession, as well as skills in accordance with scientific, social, cultural and artistic fields by identifying learning needs. | 5 |
| PLO18 | - | Act according to the duties, the laws related to rights and responsibilities, regulations, legislation and professional ethical rules | |
| PLO19 | - | Have sound information about understanding the healthy and unhealthy invidual´s structure, the physiological functions and behaviors, and the interaction between health and physical and social environment | |
| PLO20 | - | Have adequate experience on dental clinical applications |
Week Plan
| Week | Topic | Preparation | Methods |
|---|---|---|---|
| 1 | Meeting with students, Introduction to the syllabus | none | |
| 2 | Management principles of a dental clinic in terms of administrative and economic rationality | Lecture notes and studying of the related topic from textbooks | |
| 3 | A dentist's professional duties as a manager and employer in a dental clinic | Lecture notes and studying of the related topic from textbooks | |
| 4 | Ensure the continuity of the dental materials and tools in a dental clinic | Lecture notes and studying of the related topic from textbooks | |
| 5 | A dentist's individual and team responsibility in a dental clinic | Lecture notes and studying of the related topic from textbooks | |
| 6 | The difficult and critical patient relations and management of these process in a dental clinic | Lecture notes and studying of the related topic from textbooks | |
| 7 | The difficult and critical patient relations and management of these process in a dental clinic-2 | Lecture notes and studying of the related topic from textbooks | |
| 8 | Mid-Term Exam | Lecture notes and studying of the related topic from textbooks | |
| 9 | Arrangement of patient appointments and communication on the phone | Lecture notes and studying of the related topic from textbooks | |
| 10 | Emergency and priority situations in dental clinic | Lecture notes and studying of the related topic from textbooks | |
| 11 | Painful and aggressive patient management | Lecture notes and studying of the related topic from textbooks | |
| 12 | Patient's and healthcare professionals' safety in dental clinics | Lecture notes and studying of the related topic from textbooks | |
| 13 | Keeping patient records and maintain their confidentiality | Lecture notes and studying of the related topic from textbooks | |
| 14 | Obtaining individual informed consent-1 | Lecture notes and studying of the related topic from textbooks | |
| 15 | Obtaining individual informed consent-2 | Lecture notes and studying of the related topic from textbooks | |
| 16 | Term Exams | Lecture notes and studying of the related topic from textbooks | |
| 17 | Term Exams | Lecture notes and studying of the related topic from textbooks |