TÜRKÇE
ENGLISH
Information
| Unit | YUMURTALIK VOCATIONAL SCHOOL |
| Code | ATO102 |
| Name | Hotel Management |
| Term | 2020-2021 Academic Year |
| Semester | 2. Semester |
| Duration (T+A) | 2-0 (T-A) (17 Week) |
| ECTS | 4 ECTS |
| National Credit | 2 National Credit |
| Teaching Language | Türkçe |
| Level | Ön Lisans Dersi |
| Type | Normal |
| Label | C Compulsory |
| Mode of study | Uzaktan Öğretim |
| Catalog Information Coordinator | Öğr. Gör. CANANİ YALÇIN |
| Course Instructor |
Öğr. Gör. CANANİ YALÇIN
(Bahar)
(A Group)
(Ins. in Charge)
|
Course Goal / Objective
In this course, it is aimed to gain competence in issues like hotel Management-investment-management-planning-control concepts, the definition of the hospitality industry, its historical development, classification, characteristics, selection of location of hotel operations, investment decisions, cost of hotel investments, financing and efficiency principles, hotel administrative and management functions of businesses.
Course Content
Hotel management, hotels, organizational structures and finance
Course Precondition
Resources
Notes
Course Learning Outcomes
| Order | Course Learning Outcomes |
|---|---|
| LO01 | Knowledge of the historical development of hotel management |
| LO02 | To explain the classification of hotel enterprises |
| LO03 | To describe the location selection for hotel enterprises |
| LO04 | Affordability in hotel businesses |
| LO05 | To describe the organizational structure of hotel enterprises |
| LO06 | To explain Financing of hotel businesses |
| LO07 | To describe current management practices in hotel enterprises |
Relation with Program Learning Outcome
| Order | Type | Program Learning Outcomes | Level |
|---|---|---|---|
| PLO01 | - | Students can have the basic knowledge about the tourism and hotel management, which related to legislation, professional standards and applications, internal and external environmental factors, servicing processes. | 3 |
| PLO02 | - | Students can apply the basic knowledge about the tourism and hotel management, which related to legislation, professional standards and applications, internal and external environmental factors, servicing processes | 3 |
| PLO03 | - | In order to focused on customer satisfaction, Students, Students, who is the knowledge and skills in the field of Tourism and Hotel Management, can take decisions according to the internal and external dynamics surrounding analyze, interpret and evaluate, produce solutions to identify problems in service processes, make performance evaluation and can use business and professional life. | 3 |
| PLO04 | - | Students, who is the knowledge and skills in the field of Tourism and Hotel Management, can know to the physical environment, tools and technologies in the service processes and make the necessary care to protect. | 2 |
| PLO05 | - | When Students, who is the knowledge and skills in the field of Tourism and Hotel Management, perform the duties and responsibilities according to the requirements of a dynamic work environment, it can perform not only individual but also team members. | 3 |
| PLO06 | - | Following the technical and professional innovations for Tourism and Hotel Management, students can find solutions to encounter ordinary and extraordinary problem and also be used when carrying out their duties and responsibilities. | 2 |
| PLO07 | - | Students, who is the knowledge and skills in the field of Tourism and Hotel Management, can use it to improve their professional knowledge and skills of members of the organization and objectively evaluate the performance of members of professional organizations. | 4 |
| PLO08 | - | Students can develop existing skills and knowledge by Innovations related to the profession to follow as awareness of lifelong learning. | 2 |
| PLO09 | - | Students can manage existing resources and make performance evaluation by professional self-confidence, knowledge and skills. | 3 |
| PLO10 | - | Competence in synthesis of learned tourism knowledge by research and representing it to the others. | 3 |
| PLO11 | - | Competence in using information and communication technologies at least as European Computer Using Licence Basic Level. | 1 |
| PLO12 | - | Competence in using at least a foreign language in European Language Portfolio Level A2 (at least to survey the knowledge in the field and communicate with others) | 1 |
| PLO13 | - | Have relevant information and consciousness on legal issues related to working life and the industry, safety regulations of industry, social security issues, quality control and management and protection of natural environment. | 3 |
| PLO14 | - | Committed to ethical values, social justice, cultural values and social responsibility issues and comprehend the desires and needs of the employees and the society, understand the socio-economic characteristics of micro-environment. | 3 |
| PLO15 | - | Tourism and Hotel Management, which is the main activity of the service production process has required to individual quality and dynamism. | 3 |
Week Plan
| Week | Topic | Preparation | Methods |
|---|---|---|---|
| 1 | Introduction to the hospitality industry | Lecture, Discussion, Case Study | |
| 2 | Hotel business career in human resource management | Lecture, Discussion, Case Study | |
| 3 | Purchasing in the Hotel business | Lecture, Discussion, Case Study | |
| 4 | Hotel marketing | Lecture, Discussion, Case Study | |
| 5 | Front office services in Hotel businesses | Lecture, Discussion, Case Study | |
| 6 | Front office services in Hotel businesses | Lecture, Discussion, Case Study | |
| 7 | Types of Hotel organization | Lecture, Discussion, Case Study | |
| 8 | Mid-Term Exam | ||
| 9 | Organization definition, organizational considerations to be taken into consideration | Lecture, Discussion, Case Study | |
| 10 | Organization definition, organizational considerations to be taken into consideration | Lecture, Discussion, Case Study | |
| 11 | The sites of specific factors for the selection of hotels in different types | Lecture, Discussion, Case Study | |
| 12 | factors affecting the Hotels location selection | Lecture, Discussion, Case Study | |
| 13 | Hotel visits and review | Lecture, Discussion, Case Study | |
| 14 | Hotel visits and review | Lecture, Discussion, Case Study | |
| 15 | New trends in hotel management | Lecture, Discussion, Case Study | |
| 16 | Term Exams | ||
| 17 | Term Exams |
Assessment (Exam) Methods and Criteria
| Assessment Type | Midterm / Year Impact | End of Term / End of Year Impact |
|---|---|---|
| 1. Midterm Exam | 100 | 40 |
| General Assessment | ||
| Midterm / Year Total | 100 | 40 |
| 1. Final Exam | - | 60 |
| Grand Total | - | 100 |
Student Workload - ECTS
| Works | Number | Time (Hour) | Workload (Hour) |
|---|---|---|---|
| Course Related Works | |||
| Class Time (Exam weeks are excluded) | 14 | 2 | 28 |
| Out of Class Study (Preliminary Work, Practice) | 14 | 2 | 28 |
| Assesment Related Works | |||
| Homeworks, Projects, Others | 1 | 0 | 0 |
| Mid-term Exams (Written, Oral, etc.) | 1 | 8 | 8 |
| Final Exam | 1 | 24 | 24 |
| Total Workload (Hour) | 88 | ||
| Total Workload / 25 (h) | 3,52 | ||
| ECTS | 4 ECTS | ||