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Information
| Unit | YUMURTALIK VOCATIONAL SCHOOL |
| Code | ATO108 |
| Name | Hospitality Automation Systems |
| Term | 2021-2022 Academic Year |
| Semester | 2. Semester |
| Duration (T+A) | 2-3 (T-A) (17 Week) |
| ECTS | 5 ECTS |
| National Credit | 3.5 National Credit |
| Teaching Language | Türkçe |
| Level | Ön Lisans Dersi |
| Type | Normal |
| Label | C Compulsory |
| Mode of study | Yüz Yüze Öğretim |
| Catalog Information Coordinator | Öğr. Gör. CANANİ YALÇIN |
| Course Instructor |
Öğr. Gör. CANANİ YALÇIN
(Bahar)
(A Group)
(Ins. in Charge)
|
Course Goal / Objective
This course aims to gain competency on accommodation process by using automation
Course Content
Automation systems and benefits application of the front office operations system
Course Precondition
Resources
Notes
Course Learning Outcomes
| Order | Course Learning Outcomes |
|---|---|
| LO01 | Learn about The definitions of the about the programs; |
| LO02 | To able to booking processing rates |
| LO03 | Learn about Contracted prices |
| LO04 | Learn about Accounting operations |
| LO05 | Learn about Travel agent cards |
| LO06 | Learn about Deposit and credit card purchases |
| LO07 | To able to room sharing |
| LO08 | To able to reporting rates |
| LO09 | Make changes to the profile, search for profiles. |
| LO10 | Making reservations, searching for available reservations. |
| LO11 | Booking changes, copying, room allocation. |
| LO12 | Booking changes, copying, room allocation. |
| LO13 | C-in transactions |
| LO14 | Create a folio |
| LO15 | Deposit transactions. |
Relation with Program Learning Outcome
| Order | Type | Program Learning Outcomes | Level |
|---|---|---|---|
| PLO01 | Bilgi - Kuramsal, Olgusal | Students explain basic information about the legal regulations, professional standards and practices, internal and external environmental factors and service processes related to Tourism and Hotel Management. | |
| PLO02 | Bilgi - Kuramsal, Olgusal | Students apply the basic knowledge about the tourism and hotel management, which related to legislation, professional standards and applications, internal and external environmental factors, servicing processes | |
| PLO03 | Bilgi - Kuramsal, Olgusal | Students perform their responsibilities in the field of Tourism and Hotel Management on the basis of customer satisfaction. | |
| PLO04 | Bilgi - Kuramsal, Olgusal | Students use the physical environment, equipment and technologies in the service process in the field of Tourism and Hotel Management. | 2 |
| PLO05 | Bilgi - Kuramsal, Olgusal | Students perform their duties and responsibilities in the field of Tourism and Hotel Management, both individually and as a team member, according to the dynamics required by the working environment. | 4 |
| PLO06 | Bilgi - Kuramsal, Olgusal | Students use technical and professional innovations related to Tourism and Hotel Management in solving ordinary and extraordinary problems. | |
| PLO07 | Bilgi - Kuramsal, Olgusal | Uses the knowledge and skills related to Tourism and Hotel Students use their knowledge and skills related to Tourism and Hotel Management in the development of professional knowledge and skills of the members of the organization and in objective performance evaluation. | 3 |
| PLO08 | Beceriler - Bilişsel, Uygulamalı | Students develop their knowledge and skills by following the innovations related to their profession with the awareness of lifelong learning and analyzing the situation. | 3 |
| PLO09 | Beceriler - Bilişsel, Uygulamalı | Students manage the resources they have with their professional self-confidence, knowledge and skills. | |
| PLO10 | Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği | Students convey their thoughts and suggestions at the level of knowledge and skills they have acquired about the field of tourism to the relevant people in writing and orally. | |
| PLO11 | Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği | Students use information and communication technologies together with computer software at the minimum European Computer Use License Basic Level required by their field. | 4 |
| PLO12 | Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği | Students know a foreign language at the A2 General Level of the European Language Portfolio (at least enough to follow the information in the field and communicate with their colleagues). | |
| PLO13 | Yetkinlikler - Öğrenme Yetkinliği | Students perform their profession according to the rules related to legal legislation (law, regulation, circular, etc.), basic ethical values, occupational safety, worker health, social security rights, quality control and management and protection of the natural environment. | |
| PLO14 | Yetkinlikler - Öğrenme Yetkinliği | Students know the socio-cultural and economic characteristics of the country and the immediate environment, and the interests, wishes and needs of the society, with the awareness of cultural and ethical values, social justice and responsibility. | |
| PLO15 | Yetkinlikler - Öğrenme Yetkinliği | Students have the personal qualities and dynamism required by the service production process, which is the main activity of Tourism and Hotel Management. |
Week Plan
| Week | Topic | Preparation | Methods |
|---|---|---|---|
| 1 | System identification, input and output operations | Lecture, Question and Answer, Observation | |
| 2 | Profile Description | Lecture, Question and Answer, Observation | |
| 3 | Make changes to the profile, the profile search | Lecture, Question and Answer, Observation | |
| 4 | Making the booking, search available reservation | Lecture, Question and Answer, Observation | |
| 5 | Reservation changes, copy, room allocations | Lecture, Question and Answer, Observation | |
| 6 | To cancel the booking, retrieval, housekeeping | Lecture, Question and Answer, Observation | |
| 7 | C/IN procedures | Lecture, Question and Answer, Observation | |
| 8 | Mid-Term Exam | Individual and group work, problem solving, question-answer, discussion | |
| 9 | Creating a Folio | Lecture, Question and Answer, Observation | |
| 10 | Cash transactions | Lecture, Question and Answer, Observation | |
| 11 | C-out | Lecture, Question and Answer, Observation | |
| 12 | Rooms management | Lecture, Question and Answer, Observation | |
| 13 | End of day procedures | Lecture, Question and Answer, Observation | |
| 14 | End of day procedures | Lecture, Question and Answer, Observation | |
| 15 | General Review | Lecture, Question and Answer, Observation | |
| 16 | Term Exams | Individual and group work, problem solving, question-answer, discussion. | |
| 17 | Term Exams | Individual and group work, problem solving, question-answer, discussion. |
Assessment (Exam) Methods and Criteria
| Assessment Type | Midterm / Year Impact | End of Term / End of Year Impact |
|---|---|---|
| 1. Midterm Exam | 100 | 40 |
| General Assessment | ||
| Midterm / Year Total | 100 | 40 |
| 1. Final Exam | - | 60 |
| Grand Total | - | 100 |
Student Workload - ECTS
| Works | Number | Time (Hour) | Workload (Hour) |
|---|---|---|---|
| Course Related Works | |||
| Class Time (Exam weeks are excluded) | 14 | 2 | 28 |
| Out of Class Study (Preliminary Work, Practice) | 14 | 3 | 42 |
| Assesment Related Works | |||
| Homeworks, Projects, Others | 1 | 8 | 8 |
| Mid-term Exams (Written, Oral, etc.) | 1 | 15 | 15 |
| Final Exam | 1 | 30 | 30 |
| Total Workload (Hour) | 123 | ||
| Total Workload / 25 (h) | 4,92 | ||
| ECTS | 5 ECTS | ||