BAC424 Quality Management

4 ECTS - 3-0 Duration (T+A)- 8. Semester- 3 National Credit

Information

Code BAC424
Name Quality Management
Term 2022-2023 Academic Year
Semester 8. Semester
Duration (T+A) 3-0 (T-A) (17 Week)
ECTS 4 ECTS
National Credit 3 National Credit
Teaching Language Türkçe
Level Lisans Dersi
Type Normal
Mode of study Yüz Yüze Öğretim
Catalog Information Coordinator Doç. Dr. AYŞE İPEK KOCA BALLI
Course Instructor
1


Course Goal / Objective

The main purpose of this course is to convey the basic principles, content and methods of total quality management teaching.

Course Content

Includes the subjects of restructuring of management processes, participative management, quality management standards, customer orientation.

Course Precondition

The course has no prerequisites.

Resources

Kalite Yönetimi ve Planlaması, Ahmet Öztürk, Ekin Basım Yayın

Notes

Kalite Yönetimi, Muharrem Tuna, Detay Yayıncılık


Course Learning Outcomes

Order Course Learning Outcomes
LO01 Define general applications about quality
LO02 Interpret the concepts used in quality management.
LO03 Explain the historical development of quality
LO04 Develop knowledge with scientific methods using data within the scope of quality
LO05 Solve a quality problem
LO06 Develop new strategic approaches in unexpectedly complex situations in quality applications
LO07 Exhibit continuous improvement behavior in the quality management system
LO08 Use tools for quality improvement


Relation with Program Learning Outcome

Order Type Program Learning Outcomes Level
PLO01 Bilgi - Kuramsal, Olgusal Explain all the basic functions of the business conceptually.
PLO02 Bilgi - Kuramsal, Olgusal Explain the basic economic concepts and the relationship between basic economic concepts and business management concepts.
PLO03 Bilgi - Kuramsal, Olgusal Define the basic information about the law discipline related to the field of business administration.
PLO04 Beceriler - Bilişsel, Uygulamalı Transfer information about the field of business in the language of learning by using effective verbal, written and visual communication methods.
PLO05 Beceriler - Bilişsel, Uygulamalı Determine the most appropriate approaches, implementations and methods of business management considering sectors, their sizes, resources, cultures, goals and objectives. 4
PLO06 Beceriler - Bilişsel, Uygulamalı Determine appropriate methods to solve business problems. 3
PLO07 Beceriler - Bilişsel, Uygulamalı Research in the field of business and reports the results of the research for use in managerial decision-making processes. 4
PLO08 Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği Effectively work as a team and takes the necessary responsibility within the team.
PLO09 Yetkinlikler - Öğrenme Yetkinliği As well as professional development, improve him-/herself continuously in scientific, social, cultural and artistic fields according to his/her interests and abilities, identifying needs of learning.
PLO10 Yetkinlikler - Öğrenme Yetkinliği Follow latest developments in the field, and sustain personal and professional development with the awareness of the necessity of life long learning.
PLO11 Yetkinlikler - Öğrenme Yetkinliği Use basic numerical and statistical analysis programs of business management.
PLO12 Yetkinlikler - İletişim ve Sosyal Yetkinlik Monitor the external environment factors such as sector structure, competition, technology, economy, politics and culture that affect the activities of businesses and interpret their effects on businesses. 4
PLO13 Yetkinlikler - İletişim ve Sosyal Yetkinlik Use/report/interpret Business Information Systems and sub-modules required by business management.
PLO14 Yetkinlikler - İletişim ve Sosyal Yetkinlik Use Turkish and at least one foreign language in accordance with the requirements in academic and business life.
PLO15 Yetkinlikler - Alana Özgü Yetkinlik Become aware of professional ethics, environmental awareness, sustainability, social responsibility, cultural, social and universal values.
PLO16 Yetkinlikler - Alana Özgü Yetkinlik Follow latest developments in the field, and sustain personal and professional development with the awareness of the necessity of life long learning


Week Plan

Week Topic Preparation Methods
1 General information about 5-S Examination of related resources Öğretim Yöntemleri:
Anlatım, Soru-Cevap
2 Restructuring of management processes Examination of related resources Öğretim Yöntemleri:
Anlatım, Soru-Cevap
3 Restructuring of management processes - Benchmarking Examination of related resources Öğretim Yöntemleri:
Anlatım, Soru-Cevap
4 Participative management - Quality improvement groups Examination of related resources Öğretim Yöntemleri:
Anlatım, Soru-Cevap
5 Quality Management Standards Examination of related resources Öğretim Yöntemleri:
Anlatım, Soru-Cevap
6 Total productive maintanence Examination of related resources Öğretim Yöntemleri:
Anlatım, Soru-Cevap
7 Customer orientation Examination of related resources Öğretim Yöntemleri:
Anlatım, Soru-Cevap
8 Mid-Term Exam Preparation for exam Ölçme Yöntemleri:
Yazılı Sınav, Performans Değerlendirmesi
9 Continuous improvement and other principles Examination of related resources Öğretim Yöntemleri:
Anlatım, Soru-Cevap
10 Case study techniques Examination of related resources Öğretim Yöntemleri:
Anlatım, Soru-Cevap
11 Problem solving techniques Examination of related resources Öğretim Yöntemleri:
Anlatım, Soru-Cevap
12 Statistical process control Examination of related resources Öğretim Yöntemleri:
Anlatım, Soru-Cevap
13 Quality economy Examination of related resources Öğretim Yöntemleri:
Anlatım, Soru-Cevap
14 Quality Awards in the World Examination of related resources Öğretim Yöntemleri:
Anlatım, Soru-Cevap
15 Quality Awards in Turkey Examination of related resources Öğretim Yöntemleri:
Anlatım, Soru-Cevap
16 Term Exams Preparation for exam Ölçme Yöntemleri:
Yazılı Sınav, Performans Değerlendirmesi
17 Term Exams Preparation for exam Ölçme Yöntemleri:
Yazılı Sınav, Performans Değerlendirmesi


Student Workload - ECTS

Works Number Time (Hour) Workload (Hour)
Course Related Works
Class Time (Exam weeks are excluded) 14 3 42
Out of Class Study (Preliminary Work, Practice) 14 3 42
Assesment Related Works
Homeworks, Projects, Others 1 6 6
Mid-term Exams (Written, Oral, etc.) 1 7 7
Final Exam 1 12 12
Total Workload (Hour) 109
Total Workload / 25 (h) 4,36
ECTS 4 ECTS

Update Time: 17.11.2022 01:11