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Information
| Unit | INSTITUTE OF SOCIAL SCIENCES |
| BUSINESS ADMINISTRATION (PhD) | |
| Code | MG6801 |
| Name | Quality Management |
| Term | 2022-2023 Academic Year |
| Term | Spring |
| Duration (T+A) | 4-0 (T-A) (17 Week) |
| ECTS | 8 ECTS |
| National Credit | 4 National Credit |
| Teaching Language | Türkçe |
| Level | Doktora Dersi |
| Type | Normal |
| Mode of study | Yüz Yüze Öğretim |
| Catalog Information Coordinator | Prof. Dr. ARZU UZUN |
| Course Instructor |
The current term course schedule has not been prepared yet.
|
Course Goal / Objective
Emphasizing the main principals and methods of quality management; making it applied to real life cases
Course Content
Includes subjects of restructuring business processes, participatory management approach, quality standards, customer orientation
Course Precondition
Resources
Notes
Course Learning Outcomes
| Order | Course Learning Outcomes |
|---|---|
| LO01 | Develop an appreciation of quality management theory, principles, and practices |
| LO02 | Use quality improvement tools and practices for continuous improvement |
| LO03 | Take data related to quality and improve information by using scientific, social and ethical responsibility |
| LO04 | Fictionalise a problem in the area of quality, develop solution methods, evaluate results, and apply when required |
| LO05 | Develop new strategical approaches and solutions to the unexpected complex cases in the applications of the quality area |
Relation with Program Learning Outcome
| Order | Type | Program Learning Outcomes | Level |
|---|---|---|---|
| PLO01 | Bilgi - Kuramsal, Olgusal | Explains the basic theoretical models for business field | |
| PLO02 | Bilgi - Kuramsal, Olgusal | Lists and identifies the theories that will contribute to the development of scientific methods and tools used in business | |
| PLO03 | Bilgi - Kuramsal, Olgusal | Has an understanding of the legal and ethical issues faced by the Business profession | |
| PLO04 | Bilgi - Kuramsal, Olgusal | Explains how to interpret the findings as a result of models used in business methods. | |
| PLO05 | Bilgi - Kuramsal, Olgusal | Creates sufficient knowledge to find a solution to the problems met by business | |
| PLO06 | Bilgi - Kuramsal, Olgusal | Contributes to business by following the basic steps of the methods used in business | |
| PLO07 | Bilgi - Kuramsal, Olgusal | Apply the application of business management methods. | |
| PLO08 | Bilgi - Kuramsal, Olgusal | Encourages taking responsibility, claiming the lead and working effectively in a team and / or individually. | |
| PLO09 | Beceriler - Bilişsel, Uygulamalı | Keeps track of the latest developments in the field as a recognition of the need for lifelong learning and constant renewal | |
| PLO10 | Beceriler - Bilişsel, Uygulamalı | Utilizes scientific sources in the field, collect the data, synthesizes the obtained information and presents the outcomes effectively | |
| PLO11 | Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği | Has a good command of Turkish, as well as at least one another foreign language in accordance with the requirements of academic and work life | |
| PLO12 | Yetkinlikler - Öğrenme Yetkinliği | Develops and implements new research methods that will contribute to the development of the business field | |
| PLO13 | Yetkinlikler - Öğrenme Yetkinliği | Develops new guidelines for the business managers’ decision making processes by researching on sub-disciplines of the business field. | |
| PLO14 | Yetkinlikler - Öğrenme Yetkinliği | Forms the basis for the decision-making process by researching on the science of business field |
Week Plan
| Week | Topic | Preparation | Methods |
|---|---|---|---|
| 1 | Introduction to to Quality | Reading related chapters | Öğretim Yöntemleri: Anlatım |
| 2 | Total Quality In Organizations | Reading related chapters | Öğretim Yöntemleri: Anlatım |
| 3 | Philosophies and Frameworks | Reading related chapters | Öğretim Yöntemleri: Anlatım |
| 4 | Focusing on Customers | Reading related chapters | Öğretim Yöntemleri: Anlatım |
| 5 | Leadership and Strategic Planning | Reading related chapters | Öğretim Yöntemleri: Anlatım |
| 6 | Human Resource Practices | Reading related chapters | Öğretim Yöntemleri: Anlatım |
| 7 | Process management | Reading related chapters | Öğretim Yöntemleri: Anlatım |
| 8 | Mid-Term Exam | Studying | Ölçme Yöntemleri: Yazılı Sınav |
| 9 | Performance Measurement and Strategic Information Management | Reading related chapters | Öğretim Yöntemleri: Anlatım |
| 10 | Principles of Six Sigma | Reading related chapters | Öğretim Yöntemleri: Anlatım |
| 11 | Statistical Thinking and Applications | Reading related chapters | Öğretim Yöntemleri: Anlatım |
| 12 | Design for Six Sigma | Reading related chapters | Öğretim Yöntemleri: Anlatım |
| 13 | Statistical Process Control | Reading related chapters | Öğretim Yöntemleri: Anlatım |
| 14 | Quality economy and Tools for Process Improvement | Reading related chapters | Öğretim Yöntemleri: Anlatım |
| 15 | Building and Sustaining Total Quality Organizations | Reading related chapters | Öğretim Yöntemleri: Anlatım |
| 16 | Term Exams | Studying | Ölçme Yöntemleri: Yazılı Sınav |
| 17 | Term Exams | Studying | Ölçme Yöntemleri: Yazılı Sınav |
Student Workload - ECTS
| Works | Number | Time (Hour) | Workload (Hour) |
|---|---|---|---|
| Course Related Works | |||
| Class Time (Exam weeks are excluded) | 14 | 4 | 56 |
| Out of Class Study (Preliminary Work, Practice) | 14 | 8 | 112 |
| Assesment Related Works | |||
| Homeworks, Projects, Others | 2 | 4 | 8 |
| Mid-term Exams (Written, Oral, etc.) | 1 | 12 | 12 |
| Final Exam | 1 | 24 | 24 |
| Total Workload (Hour) | 212 | ||
| Total Workload / 25 (h) | 8,48 | ||
| ECTS | 8 ECTS | ||