SHS209 Communication with the Patient

4 ECTS - 1-2 Duration (T+A)- 3. Semester- 2 National Credit

Information

Code SHS209
Name Communication with the Patient
Term 2024-2025 Academic Year
Semester 3. Semester
Duration (T+A) 1-2 (T-A) (17 Week)
ECTS 4 ECTS
National Credit 2 National Credit
Teaching Language Türkçe
Level Ön Lisans Dersi
Type Normal
Mode of study Yüz Yüze Öğretim
Catalog Information Coordinator Doç. Dr. FUNDA GÜLAY KADIOĞLU
Course Instructor
1


Course Goal / Objective

To give comprehensive information to Oral and Dental Health Technician students about successful communication with the patient in clinical practices and to support this knowledge with role playing practices and to improve their skills in this regard.

Course Content

Communication Skills, Empathy, Active and Passive Listening, Empathy in the Field of Health, Communication Problems in Pediatric and Geriatric Patients, Communication Conflicts and Violence in the Field of Health

Course Precondition

None

Resources

1.İlter Uzel, Introduction to Dentistry. ISBN:975-487-131-0, ADANA/2006 <br>2. Uzel I. Çam Y. Manual of Clinical Dentistry. ÇÜDHF Publication no:5, Adana 2006.<br>3.Kadıoğlu FG. Oral and Dental Health Technician Education Lecture Notes

Notes

Kadioglu FG. Oral and Dental Health Technician Education Lecture Notes


Course Learning Outcomes

Order Course Learning Outcomes
LO01 Oral and Dental Health Technician learns and applies his professional duties in the clinic within the framework of communication principles. Takes individual and team responsibility in the relevant unit.
LO02 Knows and applies the importance of empathetic communication in health care.
LO03 She applies the skills she has acquired in her communication with the patient in the clinic and establishes good relations with both the patient and other healthcare professionals.
LO04 Implements and maintains successful communication in special patient groups (pediatric, geriatric, etc.) that will be encountered in dentistry practices.
LO05 Performs crisis management for violent patients/patients' relatives and develops this skill.
LO06 Performs patient management in the clinic


Relation with Program Learning Outcome

Order Type Program Learning Outcomes Level
PLO01 Bilgi - Kuramsal, Olgusal Explains the basic structure and function of human mouth-teeth.
PLO02 Bilgi - Kuramsal, Olgusal Lists the basic features of applications to the mouth region.
PLO03 Bilgi - Kuramsal, Olgusal Describe basic information about disinfection, sterilization and hygiene
PLO04 Bilgi - Kuramsal, Olgusal Recognize the tools and equipment used in the clinic.
PLO05 Beceriler - Bilişsel, Uygulamalı Uses information about tool maintenance and protection
PLO06 Bilgi - Kuramsal, Olgusal Counts the preparation steps of the unit before the examination and treatment of the patient.
PLO07 Bilgi - Kuramsal, Olgusal Applies four-handed the work rules.
PLO08 Bilgi - Kuramsal, Olgusal Prepares the study area by using basic knowledge and skills related to the applications.
PLO09 Bilgi - Kuramsal, Olgusal It provides sterilization and disinfection of used tools.
PLO10 Bilgi - Kuramsal, Olgusal It will follow the patient's appointment.
PLO11 Bilgi - Kuramsal, Olgusal Prepares the work area and patient before application.
PLO12 Bilgi - Kuramsal, Olgusal It assists the dentist in a way that allows the dentist to perform four-handed work.
PLO13 Bilgi - Kuramsal, Olgusal Prepare the materials used during dental treatments. It makes disinfection and sterilization of the instruments used.
PLO14 Bilgi - Kuramsal, Olgusal Patient fills appointment, follow-up and laboratory forms. Controls materials relating to the patient and transmit them to the laboratory expert
PLO15 Bilgi - Kuramsal, Olgusal It is a periodic calibration and maintenance of instruments used and provides the most efficient way to work.
PLO16 Bilgi - Kuramsal, Olgusal It determines the shortcomings of clinical and requests for materials required.
PLO17 Bilgi - Kuramsal, Olgusal Provides the most appropriate and fast coordination between patient and physician when necessary.
PLO18 Beceriler - Bilişsel, Uygulamalı After graduation, he / she critically evaluates the information he / she learned with his / her own knowledge.
PLO19 Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği Professional and colleagues as having ethical responsibility, communicates with healthy patients and physicians will use the qualification to follow developments in the field and at least one foreign language to communicate with colleagues.
PLO20 Yetkinlikler - Öğrenme Yetkinliği Take measures relating to health and safety in the work environment. Follows the technological developments.


Week Plan

Week Topic Preparation Methods
1 Meeting the Students, Introducing the Curriculum No preparation required Öğretim Yöntemleri:
Anlatım
2 What is Communication, What is Empathy, What is Active and Passive Listening Studying the related topic from the lecture notes and source book Öğretim Yöntemleri:
Anlatım, Soru-Cevap, Tartışma
3 What is Communication in the Field of Health, What are its Features Studying the related topic from the lecture notes and source book Öğretim Yöntemleri:
Anlatım, Soru-Cevap, Tartışma
4 What is the Place of Empathy in the Field of Health Studying the related topic from the lecture notes and source book Öğretim Yöntemleri:
Anlatım, Soru-Cevap, Tartışma
5 Healthcare Professional-Patient Communication in Health Care Studying the related topic from the lecture notes and source book Öğretim Yöntemleri:
Anlatım, Soru-Cevap, Tartışma
6 Colleague-to-People Communication in Health Care Studying the related topic from the lecture notes and source book Öğretim Yöntemleri:
Anlatım, Soru-Cevap, Tartışma
7 Communication Problems in Pediatric Patients Studying the related topic from the lecture notes and source book Öğretim Yöntemleri:
Anlatım, Soru-Cevap, Tartışma
8 Mid-Term Exam Ölçme Yöntemleri:
Yazılı Sınav
9 Communication Conflicts and Violence in the Field of Health Studying the related topic from the lecture notes and source book Öğretim Yöntemleri:
Anlatım, Soru-Cevap, Tartışma
10 Communication Conflicts and Violence in the Field of Health 2 Studying the related topic from the lecture notes and source book Öğretim Yöntemleri:
Anlatım, Soru-Cevap, Tartışma
11 Communication Problems-1 (Role Playing) Pre-Field Study (Video-Interview-Questionnaire-Brochure-Drama etc.) Öğretim Yöntemleri:
Gösteri, Rol Oynama
12 Communication Problems-2 (Role Playing) Pre-Field Study (Video-Interview-Questionnaire-Brochure-Drama etc.) Öğretim Yöntemleri:
Gösteri, Rol Oynama
13 Communication Problems-3 (Role Playing) Pre-Field Study (Video-Interview-Questionnaire-Brochure-Drama etc.) Öğretim Yöntemleri:
Gösteri, Rol Oynama
14 Communication Problems-4 (Role Playing) Pre-Field Study (Video-Interview-Questionnaire-Brochure-Drama etc.) Öğretim Yöntemleri:
Gösteri, Rol Oynama
15 Communication Problems-5 (Role Playing) Pre-Field Study (Video-Interview-Questionnaire-Brochure-Drama etc.) Öğretim Yöntemleri:
Gösteri, Rol Oynama
16 Term Exams Ölçme Yöntemleri:
Yazılı Sınav
17 Term Exams Ölçme Yöntemleri:
Yazılı Sınav


Student Workload - ECTS

Works Number Time (Hour) Workload (Hour)
Course Related Works
Class Time (Exam weeks are excluded) 14 3 42
Out of Class Study (Preliminary Work, Practice) 14 3 42
Assesment Related Works
Homeworks, Projects, Others 1 1 1
Mid-term Exams (Written, Oral, etc.) 1 1 1
Final Exam 1 2 2
Total Workload (Hour) 88
Total Workload / 25 (h) 3,52
ECTS 4 ECTS

Update Time: 03.05.2023 11:19