ISG215 Total Quality Management

2 ECTS - 2-0 Duration (T+A)- 3. Semester- 2 National Credit

Information

Code ISG215
Name Total Quality Management
Term 2024-2025 Academic Year
Semester 3. Semester
Duration (T+A) 2-0 (T-A) (17 Week)
ECTS 2 ECTS
National Credit 2 National Credit
Teaching Language Türkçe
Level Ön Lisans Dersi
Type Normal
Mode of study Yüz Yüze Öğretim
Catalog Information Coordinator Dr. Öğr. Üyesi MUSTAFA ÖZGÜR KESKİN
Course Instructor Doç. Dr. ERDAL KUŞVURAN (A Group) (Ins. in Charge)


Course Goal / Objective

The aim of this course is to describe the historical process of quality formation and quality methods, techniques and models that will contribute to business problems

Course Content

Six Sigma, Six Sigma and Design, Integrated Quality Management Systems, Other Quality Management, Process Management, Process Improvement Process Measurement Systems, Six Sigma, Statistical Applications, Total Quality Management, Quality Philosophies and Systems, Systems, EFQM Excellence Model, A General Assessment of Quality

Course Precondition

None

Resources

Total Quality Management (Istanbul University Press-Assoc.Prof. Yusuf Sait TÜRKAN)

Notes

Industrial applications


Course Learning Outcomes

Order Course Learning Outcomes
LO01 Can model the quality management system from an organizational point of view
LO02 Can apply quality management tools
LO03 Will acquire the ability of new quality management systems
LO04 Explains the requirements of ISO 9001


Relation with Program Learning Outcome

Order Type Program Learning Outcomes Level
PLO01 Bilgi - Kuramsal, Olgusal Occupational health and safety at work to explain basic concepts and principles
PLO02 Bilgi - Kuramsal, Olgusal Explains the current national and international legislation about field 4
PLO03 Bilgi - Kuramsal, Olgusal Have detailed information about personal protective equipment, safety and health signs and their intended use
PLO04 Bilgi - Kuramsal, Olgusal Explains the occupational diseases, work accidents, risk analysis, training methods and statistical measurement methods
PLO05 Bilgi - Kuramsal, Olgusal Have sufficient knowledge of the first aid techniques to be applied in case of emergency and ergonomics regulations in working life
PLO06 Bilgi - Kuramsal, Olgusal Defines national and international organizations and standards in occupational health and safety 5
PLO07 Bilgi - Kuramsal, Olgusal Explains the fire, fire detection and fire protection methods
PLO08 Bilgi - Kuramsal, Olgusal Defines in the workplace health and safety risks that may occur, and identify sources of hazard in the workplace 2
PLO09 Beceriler - Bilişsel, Uygulamalı Takes it necessary to use methods and techniques for effectively related security training
PLO10 Beceriler - Bilişsel, Uygulamalı Use the basic measurement techniques of the occupational health and safety
PLO11 Beceriler - Bilişsel, Uygulamalı To report about accidents at work and occupational diseases
PLO12 Beceriler - Bilişsel, Uygulamalı Uses basic information technology field effectively 2
PLO13 Beceriler - Bilişsel, Uygulamalı Apply the first aid techniques
PLO14 Yetkinlikler - Öğrenme Yetkinliği Evaluates the information has learned in a versatile way by following all kinds of developments in the field of occupational health and safety in real and virtual environments
PLO15 Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği Takes responsibility in all matters related to occupational health and safety, provided that it adheres to basic occupational health and safety rules and national and international legislation related to the field 3
PLO16 Yetkinlikler - İletişim ve Sosyal Yetkinlik Communicates effectively and collaboratively with workers, employers and occupational safety experts in the field of occupational health and safety 3
PLO17 Yetkinlikler - Alana Özgü Yetkinlik Uses basic risk analysis techniques specific to the field of occupational health and safety
PLO18 Yetkinlikler - Alana Özgü Yetkinlik Uses basic information and communication tools effectively in the field of occupational health and safety 2
PLO19 Yetkinlikler - Alana Özgü Yetkinlik Participates in national and international vocational trainings for personal development


Week Plan

Week Topic Preparation Methods
1 Introduction to Quality and Total Quality Textbook Öğretim Yöntemleri:
Anlatım
2 Quality, History and Related Concepts Textbook Öğretim Yöntemleri:
Anlatım
3 Quality Philosophies and Systems Textbook Öğretim Yöntemleri:
Anlatım
4 Total quality Management Textbook Öğretim Yöntemleri:
Anlatım
5 Process Management Process Improvement Textbook Öğretim Yöntemleri:
Anlatım
6 Process Measurement Systems Textbook Öğretim Yöntemleri:
Anlatım
7 Process Measurement Systems continued Textbook Öğretim Yöntemleri:
Anlatım
8 Mid-Term Exam Midterm Ölçme Yöntemleri:
Yazılı Sınav
9 Integrated Quality Management Systems Textbook Öğretim Yöntemleri:
Anlatım
10 Other Quality Management Systems Textbook Öğretim Yöntemleri:
Anlatım
11 EFQM Excellence Model Textbook Öğretim Yöntemleri:
Anlatım
12 Six Sigma Textbook Öğretim Yöntemleri:
Anlatım
13 Documentation Textbook Öğretim Yöntemleri:
Anlatım
14 A General Evaluation of Quality Textbook Öğretim Yöntemleri:
Anlatım
15 General Evaluation Textbook Öğretim Yöntemleri:
Anlatım
16 Quality management applications Textbook Öğretim Yöntemleri:
Alıştırma ve Uygulama, Benzetim
17 Term Exams Textbook Ölçme Yöntemleri:
Yazılı Sınav


Student Workload - ECTS

Works Number Time (Hour) Workload (Hour)
Course Related Works
Class Time (Exam weeks are excluded) 14 2 28
Out of Class Study (Preliminary Work, Practice) 14 1 14
Assesment Related Works
Homeworks, Projects, Others 0 0 0
Mid-term Exams (Written, Oral, etc.) 1 4 4
Final Exam 1 8 8
Total Workload (Hour) 54
Total Workload / 25 (h) 2,16
ECTS 2 ECTS

Update Time: 14.05.2024 01:53