TÜRKÇE
ENGLISH
Information
| Code | ILT128 |
| Name | Human Relations and Communication |
| Term | 2024-2025 Academic Year |
| Semester | 2. Semester |
| Duration (T+A) | 2-0 (T-A) (17 Week) |
| ECTS | 3 ECTS |
| National Credit | 2 National Credit |
| Teaching Language | Türkçe |
| Level | Ön Lisans Dersi |
| Type | Normal |
| Mode of study | Yüz Yüze Öğretim |
| Catalog Information Coordinator | Öğr. Gör. ZUHAL SULTAN AKBABA |
| Course Instructor |
1 2 |
Course Goal / Objective
This course aims to improve the ability of the aimed individuals to acquire the awareness of the importance of communication in an academic perspective and to establish the right and healthy communication with their environment throughout their lives, especially in the student and business life.
Course Content
Oral Communication, Oral Communication, Written Communication, Non-verbal Communication, Formal Communication, Non-Formal Communication, Non-Organizational Communication.
Course Precondition
NA
Resources
Akbaba, Z. Lecture notes
Notes
Akbaba, Z. Lecture notesNA
Course Learning Outcomes
| Order | Course Learning Outcomes |
|---|---|
| LO01 | Communicates with her clients. |
| LO02 | Explains types of communication. |
| LO03 | Establishes business-to-business communication. |
| LO04 | Applies etiquette in communication. |
| LO05 | Explains the factors that hinder communication. |
| LO06 | Uses body language effectively. |
Relation with Program Learning Outcome
| Order | Type | Program Learning Outcomes | Level |
|---|---|---|---|
| PLO01 | Bilgi - Kuramsal, Olgusal | Explains the basic facts and concepts in the field. | |
| PLO02 | Bilgi - Kuramsal, Olgusal | Explains the legal regulations, professional standards and practices in the field. | |
| PLO03 | Bilgi - Kuramsal, Olgusal | Explains the processes and processes of providing services in the field. | |
| PLO04 | Bilgi - Kuramsal, Olgusal | Explain professional ethics and employee responsibilities. | |
| PLO05 | Beceriler - Bilişsel, Uygulamalı | Recognizes the physical environment, tools, equipment and technologies related to the field. | |
| PLO06 | Yetkinlikler - Alana Özgü Yetkinlik | Conducts regular health, safety and risk assessments in the field. | |
| PLO07 | Beceriler - Bilişsel, Uygulamalı | Performs work in the field within the framework of applicable laws and professional standards. | |
| PLO08 | Beceriler - Bilişsel, Uygulamalı | Acts with the awareness of social, scientific, cultural and professional ethical values. | |
| PLO09 | Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği | Works independently while performing the procedures, practices and profession in the field. | 3 |
| PLO10 | Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği | Works as a team member in companies serving in the field. | 5 |
| PLO11 | Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği | Acts as a manager in companies serving in the field. | |
| PLO12 | Yetkinlikler - Öğrenme Yetkinliği | Follows the innovations and applications in the field. | |
| PLO13 | Yetkinlikler - Öğrenme Yetkinliği | Updates her knowledge, skills and competencies in her field and improves herself personally and professionally. | 3 |
| PLO14 | Yetkinlikler - İletişim ve Sosyal Yetkinlik | Establishes effective interpersonal and intercultural communication. | 5 |
| PLO15 | Yetkinlikler - İletişim ve Sosyal Yetkinlik | Presents the reports/projects/activities he/she has prepared in his/her field in various ways. | |
| PLO16 | Yetkinlikler - Alana Özgü Yetkinlik | Applies ethical values related to the field. | |
| PLO17 | Yetkinlikler - Alana Özgü Yetkinlik | Takes human health, social and natural environment into account while performing operations in its field. | |
| PLO18 | Yetkinlikler - Alana Özgü Yetkinlik | Takes care of personal care, cleanliness, clothing and appearance. | |
| PLO19 | Yetkinlikler - İletişim ve Sosyal Yetkinlik | Communicates at a basic level in a foreign language. |
Week Plan
| Week | Topic | Preparation | Methods |
|---|---|---|---|
| 1 | Orientation, Definition of Communication and Its Importance | Obtaining information from various sources about the subject | Öğretim Yöntemleri: Anlatım, Soru-Cevap |
| 2 | Models Explaining Communication Process and Communication Process | Obtaining information from various sources about the subject | Öğretim Yöntemleri: Anlatım, Soru-Cevap |
| 3 | Types of Communication | Obtaining information from various sources about the subject | Öğretim Yöntemleri: Anlatım, Soru-Cevap |
| 4 | Culture and Communication - Interpersonal Communication | Obtaining information from various sources about the subject | Öğretim Yöntemleri: Anlatım, Soru-Cevap |
| 5 | Mass Communication, Media, Media Literacy | Obtaining information from various sources about the subject | Öğretim Yöntemleri: Anlatım, Soru-Cevap |
| 6 | Organizational Communication, Corporate Communication | Obtaining information from various sources about the subject | Öğretim Yöntemleri: Anlatım, Soru-Cevap |
| 7 | Communication in Business Life, Communication in Group 1 | Obtaining information from various sources about the subject | Öğretim Yöntemleri: Anlatım, Soru-Cevap |
| 8 | Mid-Term Exam | Repeat of all subjects | Ölçme Yöntemleri: Yazılı Sınav |
| 9 | Communication in Business Life, Communication in Group 2 | Obtaining information from various sources about the subject | Öğretim Yöntemleri: Anlatım, Soru-Cevap |
| 10 | Body Language | Obtaining information from various sources about the subject | Öğretim Yöntemleri: Anlatım, Soru-Cevap |
| 11 | Reference Frame, Receipt Codes, Stereotype | Obtaining information from various sources about the subject | Öğretim Yöntemleri: Anlatım, Soru-Cevap |
| 12 | Conflict and Communication, Persuasive Communication 1 | Obtaining information from various sources about the subject | Öğretim Yöntemleri: Anlatım, Soru-Cevap |
| 13 | Conflict and Communication, Persuasive Communication 2 | Obtaining information from various sources about the subject | Öğretim Yöntemleri: Anlatım, Soru-Cevap |
| 14 | Communication Accidents | Obtaining information from various sources about the subject | Öğretim Yöntemleri: Anlatım, Soru-Cevap |
| 15 | Summary of All Topics | Obtaining information from various sources about the subject | Öğretim Yöntemleri: Anlatım, Soru-Cevap |
| 16 | Term Exams 1 | Revisiting the information of the whole period | Ölçme Yöntemleri: Yazılı Sınav |
| 17 | Term Exams 2 | Revisiting the information of the whole period | Ölçme Yöntemleri: Yazılı Sınav |
Student Workload - ECTS
| Works | Number | Time (Hour) | Workload (Hour) |
|---|---|---|---|
| Course Related Works | |||
| Class Time (Exam weeks are excluded) | 14 | 2 | 28 |
| Out of Class Study (Preliminary Work, Practice) | 14 | 2 | 28 |
| Assesment Related Works | |||
| Homeworks, Projects, Others | 0 | 0 | 0 |
| Mid-term Exams (Written, Oral, etc.) | 1 | 6 | 6 |
| Final Exam | 1 | 16 | 16 |
| Total Workload (Hour) | 78 | ||
| Total Workload / 25 (h) | 3,12 | ||
| ECTS | 3 ECTS | ||