TÜRKÇE
ENGLISH
Information
| Code | SD0681 |
| Name | Effective Communication: Art and Science in Human Relations |
| Term | 2024-2025 Academic Year |
| Term | Spring |
| Duration (T+A) | 2-0 (T-A) (17 Week) |
| ECTS | 3 ECTS |
| National Credit | 2 National Credit |
| Teaching Language | Türkçe |
| Level | Üniversite Dersi |
| Label | UCC University Common Course |
| Mode of study | Yüz Yüze Öğretim |
| Catalog Information Coordinator | Dr. Öğr. Üyesi Sezin ANDİÇ |
| Course Instructor |
Dr. Öğr. Üyesi Sezin ANDİÇ
(A Group)
(Ins. in Charge)
|
Course Goal / Objective
This course aims to enable individuals to develop effective communication skills and gain the ability to communicate effectively in different contexts (family, community, work).
Course Content
This course provides theoretical and practical content for individuals to develop effective communication skills. Participants have the opportunity to increase their knowledge and skills on topics such as listening, self-expression, recognising prejudices, family and public communication. Approaches such as transactional analysis to understand and resolve communication conflicts are covered in the course.
Course Precondition
Resources
McKay, M., Fanning, P., & Davis, M. (2006). Communication Skills. HYB Publications.
Notes
Gürüz, D., & Eğinli, A. T. (2023). İletişim becerileri: Anlamak-anlatmak-anlaşmak. Nobel Akademik Yayıncılık.
Course Learning Outcomes
| Order | Course Learning Outcomes |
|---|---|
| LO01 | Can develop effective listening and self-expression skills in different communication contexts (family, work, society). |
| LO02 | Recognise prejudices and communication barriers and apply strategies to overcome them. |
| LO03 | Understand conflicts and develop solutions by using communication models such as transactional analysis. |
| LO04 | Can increase their ability to establish healthy and open communication with children and family members. |
| LO05 | To be able to use body language, tone of voice and preparation techniques in order to speak effectively in front of the public. |
Week Plan
| Week | Topic | Preparation | Methods |
|---|---|---|---|
| 1 | Introduction and Course Framework | Reading: The importance of communication skills. Introduction to the concept of communication: Basic elements of communication. | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Tartışma |
| 2 | Listening Skills I | Reading: The importance of listening and effective listening strategies. Active listening and feedback techniques. Listening barriers and ways to overcome them. | Öğretim Yöntemleri: Anlatım, Tartışma, Gösterip Yaptırma |
| 3 | Listening Skills II | Reading: Types of questioning. Making a positive impression. Listening barriers and ways to overcome them. | Öğretim Yöntemleri: Anlatım, Tartışma, Gösterip Yaptırma |
| 4 | Expressing Effectively | Reading: Expressing feelings and thoughts correctly. The difference between ‘I’ language and ‘You’ language. Self-awareness. | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Gösterip Yaptırma |
| 5 | Self-Disclosure | Reading: The role of self-disclosure in communication. Creating a safe communication environment. Limits of self-disclosure. | Öğretim Yöntemleri: Anlatım, Tartışma, Rol Oynama, Grup Çalışması |
| 6 | Prejudices and Barriers in Communication | Reading: The impact of prejudices on communication. Limits and distortion of perception. Developing respect and tolerance for differences. | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Grup Çalışması |
| 7 | Relationship Building and Trust | Reading: Basic principles of relationship building. The role of trust in healthy relationships. Common mistakes in building relationships and ways of correction. | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Benzetim |
| 8 | Mid-Term Exam | Ölçme Yöntemleri: Yazılı Sınav |
|
| 9 | Transactional Analysis and Communication Conflicts | Reading: Ego states (Parent, Adult, Child) Effects of ego states on communication. Examination of conflicts in daily life with transactional analysis and applications. | Öğretim Yöntemleri: Anlatım, Bireysel Çalışma |
| 10 | Communication in Family | Reading: Problems encountered in family communication. Ways to establish open and healthy communication between family members. Managing communication differences between generations. | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Tartışma |
| 11 | Communicating with Children | Reading: Basic principles of effective communication with children. Understanding the feelings and thoughts of children. Language and methods used in communication with children. | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Rol Oynama, Grup Çalışması |
| 12 | Public Speaking - I | Reading: The importance of public speaking. Preparation and self-confidence development. Tone of voice, body language and speaking speed. | Öğretim Yöntemleri: Anlatım, Tartışma, Grup Çalışması |
| 13 | Public Speaking - II | Reading and preliminary preparation: Presentation skills and attention-grabbing presentation methods. Excitement management. Practice of effective public speaking. | Öğretim Yöntemleri: Anlatım, Alıştırma ve Uygulama |
| 14 | Application | Application of learned skills in daily life. | Öğretim Yöntemleri: Tartışma |
| 15 | General Evaluation | General evaluation of the course. Taking the opinions and suggestions of the participants. | Öğretim Yöntemleri: Grup Çalışması |
| 16 | Term Exams | Ölçme Yöntemleri: Yazılı Sınav |
|
| 17 | Term Exams | Ölçme Yöntemleri: Yazılı Sınav |
Student Workload - ECTS
| Works | Number | Time (Hour) | Workload (Hour) |
|---|---|---|---|
| Course Related Works | |||
| Class Time (Exam weeks are excluded) | 14 | 2 | 28 |
| Out of Class Study (Preliminary Work, Practice) | 7 | 7 | 49 |
| Assesment Related Works | |||
| Homeworks, Projects, Others | 1 | 2 | 2 |
| Mid-term Exams (Written, Oral, etc.) | 1 | 3 | 3 |
| Final Exam | 1 | 5 | 5 |
| Total Workload (Hour) | 87 | ||
| Total Workload / 25 (h) | 3,48 | ||
| ECTS | 3 ECTS | ||