ATO102 Hotel Management

4 ECTS - 2-0 Duration (T+A)- 2. Semester- 2 National Credit

Information

Code ATO102
Name Hotel Management
Term 2022-2023 Academic Year
Semester 2. Semester
Duration (T+A) 2-0 (T-A) (17 Week)
ECTS 4 ECTS
National Credit 2 National Credit
Teaching Language Türkçe
Level Ön Lisans Dersi
Type Normal
Mode of study Yüz Yüze Öğretim
Catalog Information Coordinator Öğr. Gör. CANANİ YALÇİN
Course Instructor Öğr. Gör. CANANİ YALÇİN (A Group) (Ins. in Charge)


Course Goal / Objective

In this course, it is aimed to gain competence in issues like hotel Management-investment-management-planning-control concepts, the definition of the hospitality industry, its historical development, classification, characteristics, selection of location of hotel operations, investment decisions, cost of hotel investments, financing and efficiency principles, hotel administrative and management functions of businesses.

Course Content

Hotel management, hotels, organizational structures and finance

Course Precondition

None

Resources

Prof. Dr. Meryem Akoğlan Kozak, Otel İşletmeciliği, DETAY YAYINCILIK, 2. baskı, Ankara 2016. İsmet Mucuk, MYO için Temel İşletme Bilgileri, MEGEP Otel İşletmeciliği

Notes

Digital resources, Lecture notes


Course Learning Outcomes

Order Course Learning Outcomes
LO01 Explains the historical development of hotel management.
LO02 Classifies hotel businesses.
LO03 Describes the location selection for hotel enterprises.
LO04 Determines the appropriate price in hotel businesses.
LO05 Explains the organizational structure of hotel enterprises.
LO06 Explains the financing process in hotel businesses.
LO07 Describes current management practices in hotel enterprises.


Relation with Program Learning Outcome

Order Type Program Learning Outcomes Level
PLO01 Bilgi - Kuramsal, Olgusal Students explain basic information about the legal regulations, professional standards and practices, internal and external environmental factors and service processes related to Tourism and Hotel Management. 3
PLO02 Bilgi - Kuramsal, Olgusal Students apply the basic knowledge about the tourism and hotel management, which related to legislation, professional standards and applications, internal and external environmental factors, servicing processes 4
PLO03 Bilgi - Kuramsal, Olgusal Students perform their responsibilities in the field of Tourism and Hotel Management on the basis of customer satisfaction. 2
PLO04 Bilgi - Kuramsal, Olgusal Students use the physical environment, equipment and technologies in the service process in the field of Tourism and Hotel Management. 3
PLO05 Bilgi - Kuramsal, Olgusal Students perform their duties and responsibilities in the field of Tourism and Hotel Management, both individually and as a team member, according to the dynamics required by the working environment. 4
PLO06 Bilgi - Kuramsal, Olgusal Students use technical and professional innovations related to Tourism and Hotel Management in solving ordinary and extraordinary problems. 4
PLO07 Bilgi - Kuramsal, Olgusal Uses the knowledge and skills related to Tourism and Hotel Students use their knowledge and skills related to Tourism and Hotel Management in the development of professional knowledge and skills of the members of the organization and in objective performance evaluation. 3
PLO08 Beceriler - Bilişsel, Uygulamalı Students develop their knowledge and skills by following the innovations related to their profession with the awareness of lifelong learning and analyzing the situation. 5
PLO09 Beceriler - Bilişsel, Uygulamalı Students manage the resources they have with their professional self-confidence, knowledge and skills. 4
PLO10 Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği Students convey their thoughts and suggestions at the level of knowledge and skills they have acquired about the field of tourism to the relevant people in writing and orally. 3
PLO11 Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği Students use information and communication technologies together with computer software at the minimum European Computer Use License Basic Level required by their field.
PLO12 Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği Students know a foreign language at the A2 General Level of the European Language Portfolio (at least enough to follow the information in the field and communicate with their colleagues).
PLO13 Yetkinlikler - Öğrenme Yetkinliği Students perform their profession according to the rules related to legal legislation (law, regulation, circular, etc.), basic ethical values, occupational safety, worker health, social security rights, quality control and management and protection of the natural environment. 3
PLO14 Yetkinlikler - Öğrenme Yetkinliği Students know the socio-cultural and economic characteristics of the country and the immediate environment, and the interests, wishes and needs of the society, with the awareness of cultural and ethical values, social justice and responsibility. 2
PLO15 Yetkinlikler - Öğrenme Yetkinliği Students have the personal qualities and dynamism required by the service production process, which is the main activity of Tourism and Hotel Management. 3


Week Plan

Week Topic Preparation Methods
1 Introduction to the hospitality industry Lecture, Discussion, Case Study Öğretim Yöntemleri:
Anlatım, Soru-Cevap
2 Hotel business career in human resource management Lecture, Discussion, Case Study Öğretim Yöntemleri:
Anlatım, Soru-Cevap
3 Purchasing in the Hotel business Lecture, Discussion, Case Study Öğretim Yöntemleri:
Anlatım, Soru-Cevap
4 Hotel marketing Lecture, Discussion, Case Study Öğretim Yöntemleri:
Anlatım, Soru-Cevap
5 Front office services in Hotel businesses Lecture, Discussion, Case Study Öğretim Yöntemleri:
Anlatım, Soru-Cevap, Alıştırma ve Uygulama, Tartışma
6 Housekeeping services in Hotel businesses Lecture, Discussion, Case Study Öğretim Yöntemleri:
Anlatım, Soru-Cevap
7 Types of Hotel organization Lecture, Discussion, Case Study Öğretim Yöntemleri:
Anlatım, Soru-Cevap
8 Mid-Term Exam Ölçme Yöntemleri:
Yazılı Sınav
9 Organization definition, organizational considerations to be taken into consideration Lecture, Discussion, Case Study Öğretim Yöntemleri:
Anlatım, Soru-Cevap
10 different departments of a hotel Lecture, Discussion, Case Study Öğretim Yöntemleri:
Anlatım, Soru-Cevap, Tartışma
11 produsing in hotels Lecture, Discussion, Case Study Öğretim Yöntemleri:
Anlatım, Soru-Cevap
12 factors affecting the Hotels location selection Lecture, Discussion, Case Study Öğretim Yöntemleri:
Anlatım, Soru-Cevap
13 Hotel visits and review Lecture, Discussion, Case Study Öğretim Yöntemleri:
Anlatım, Soru-Cevap
14 to report the case visit Lecture, Discussion, Case Study Öğretim Yöntemleri:
Anlatım, Soru-Cevap
15 New trends in hotel management Lecture, Discussion, Case Study Öğretim Yöntemleri:
Anlatım, Soru-Cevap
16 Term Exams Ölçme Yöntemleri:
Yazılı Sınav
17 Term Exams Ölçme Yöntemleri:
Yazılı Sınav


Student Workload - ECTS

Works Number Time (Hour) Workload (Hour)
Course Related Works
Class Time (Exam weeks are excluded) 14 2 28
Out of Class Study (Preliminary Work, Practice) 14 2 28
Assesment Related Works
Homeworks, Projects, Others 1 0 0
Mid-term Exams (Written, Oral, etc.) 1 8 8
Final Exam 1 24 24
Total Workload (Hour) 88
Total Workload / 25 (h) 3,52
ECTS 4 ECTS

Update Time: 18.11.2022 06:24